Frequently Asked Questions
Everything you need to know about your MYA Hookah experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for hookahs and accessories?
We accept returns on unused items in their original packaging within 30 days of purchase. For hygiene reasons, we cannot accept returns on products that have been used.
Are MYA Hookahs made of genuine materials?
Yes, all MYA Hookahs are crafted using high-quality materials such as solid brass, stainless steel, and hand-blown glass to ensure durability and a premium smoking experience.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary based on the destination and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for secure and convenient transactions.
How do I know if I am buying an authentic MYA product?
Every authentic MYA Hookah comes with a unique brand engraving and is shipped in official MYA packaging. To ensure authenticity, always purchase directly from our website or authorized retailers.